ChatGPT
OpenAIOpenAI's consumer ChatGPT product, distributed as an app over a chat interface. It generates original images from a description and transforms existing ones, and offers an advanced voice mode. Custom GPTs let a user tailor ChatGPT to a specific use case with instructions, attached knowledge documents and connections to third-party services.
The usage report this record cited enumerates none of the product's features, so these come from OpenAI's own app listing and developer documentation. The model SKUs are scored separately. Verified 2026-08-14 via OpenAI's ChatGPT App Store listing and its Custom GPTs documentation.
Openness
1 high confidence- source
- closed
- self-host
- none
- license
- proprietary(SaaS app + API)
Proprietary, SaaS-only consumer app: no source, no self-hosting. The closed counterpart to the open chat interfaces in this category.
- https://openai.com/index/how-people-are-using-chatgpt/ recorded 2026-08-13
OpenAI's proprietary ChatGPT product page/usage report
Adoption
5 high confidenceOpenAI officially announced ~900M weekly active users (27 Feb 2026), up from 800M (Oct 2025), with 50M paying subscribers. Mass-market scale, far above the >10M threshold. Attributed to the ChatGPT surface.
- https://techcrunch.com/2026/02/27/chatgpt-reaches-900m-weekly-active-users/ recorded 2026-08-13
OpenAI official announcement of 900M weekly active users, Feb 2026
Capability
5 high confidenceThe frontier consumer chat product in this category, with the broadest chat-UI feature set in it, which is what the 5 rests on. What can be confirmed from published pages is the frontier model family (gpt-5.6-sol, described as the frontier model for complex professional work, alongside gpt-5.6-terra and gpt-5.6-luna), custom GPTs with attached document knowledge and third-party actions, OpenAI-maintained connectors described as the ones available in ChatGPT, and image generation, Advanced Voice Mode and photo upload from OpenAI's own App Store listing. Three things are deliberately not claimed here: memory, Team and Enterprise multi-user, and code interpreter and web search as ChatGPT features. The last two are documented only as model tools in the API documentation, which never mentions ChatGPT, and the only reachable plan list shows consumer tiers only (Go, Plus, Pro). openai.com and chatgpt.com return HTTP 403 to automated fetches, so the consumer marketing pages cannot be read at all - a host declining rather than an absence.
- https://developers.openai.com/api/docs/actions/introduction recorded 2026-08-14
"Custom GPTs enable users to customize ChatGPT for specific use cases by providing instructions, attaching documents as knowledge, and connecting to 3rd party services." The companion connectors page reads "Connectors are OpenAI-maintained MCP wrappers for popular services like Google Workspace or Dropbox, like the connectors available in ChatGPT."
- https://apps.apple.com/us/app/chatgpt/id6448311069 recorded 2026-08-14
OpenAI's own ChatGPT iOS listing - "Image generation-Generate original images from a description, or transform existing ones with a few simple words.", "Advanced Voice Mode-Tap the soundwave icon to have a real-time convo on the go.", "Photo upload-Snap or upload a picture to transcribe a handwritten recipe or get info about a landmark." Plan list shows ChatGPT Go, Plus and Pro only, with no Team or Enterprise tier.
- https://openai.com/index/how-people-are-using-chatgpt/ recorded 2026-06-04
a usage study. Enumerates none of the features this axis cited it for.
Verified 2026-08-13