AI Potluck
Back to Gap Map Product / UX / UI & API

Microsoft Copilot

Microsoft
closed / Overall score: 4.7(leading)

Microsoft's Copilot chat surface on Windows, the web and mobile, and embedded across Microsoft 365 in Word, Excel, Teams and Outlook. It runs over models from Microsoft and, in licensed Microsoft 365 experiences, Anthropic, and grounds answers in Microsoft Graph content across those applications.

Scored as the chat surface; Copilot Studio agents are a separate product.

Openness

1 high confidence
1.0
license
proprietary(SaaS/embedded)
source
closed
self-host
none
model
Anthropic+Microsoft(closed)

Fully proprietary, delivered as SaaS and embedded in Microsoft products. The closed counterpart to the open chat interfaces in this category.

  • https://learn.microsoft.com/en-us/copilot/microsoft-365/microsoft-365-copilot-overview recorded 2026-09-29

    Copilot overview describes a hosted, license-tiered service: "Microsoft Copilot is available in many regions worldwide" and "Anthropic subprocessors are available only in applicable Microsoft 365 licensed experiences". Searched the body for self-host, on-prem, open source and source code: none.

  • https://www.microsoft.com/en-us/servicesagreement recorded 2026-09-29

    Microsoft Services Agreement section on Copilot AI Experiences states "You may not use the AI services to discover any underlying components of the models, algorithms, and systems." Searched the body for open source, source code, self-host and on-prem: none.

Adoption

5 medium confidence
5.0

Microsoft does not publish a usage breakdown for the Copilot app and website, so the figure comes from a third-party aggregator compiling Microsoft disclosures and app-analytics data.

Capability

4 medium confidence
4.0

Microsoft Copilot grounds its answers in Microsoft 365 work data across Teams, Word, Excel and Outlook, and supports agents built in Copilot Studio.

Verified 2026-09-29