New Relic

platform

proprietary-SaaS(closed)

license

commercial(Standard/Pro/Enterprise tiers)

ingestion

OpenTelemetry-compatible(open standard, not open product)

source

closed

Fully proprietary SaaS observability platform; AI Monitoring is a commercial module. OTel ingestion support does not make the product open. Scored closed (1).

• https://newrelic.com/platform/ai-monitoring recorded 2026-08-13

  The AI Monitoring product page, sold as one capability among Federated Logs, SAP Monitoring, AIOps, Pipeline Control and the rest of the hosted platform. OpenTelemetry appears in the capability list as "Collect metrics, logs, and traces from any source", which is an ingestion route rather than an open product. No repository, license text or self-hosted distribution is offered anywhere on it.